What should I do if my profile is blocked?
Your account may have been temporarily blocked for reasons such as a violation of our terms of use, security checks, or complaint reports.
To find out the reason for the block and have your account reactivated, you need to contact our Customer Service:
- Go to the contact form by clicking this link.
- Enter the email address associated with your account and your user code, if you have one.
- After you submit your request, our team will review it and get back to you as soon as possible.