How can I cancel my membership?

The cancellation process varies depending on your membership type:

For Standard members:

Log in to eÇift.
Go to the “Your Membership Settings” menu.
Delete your profile under the “Profile Status” section.
Confirm the deletion of your profile and personal information by entering your password.

For Premium members:

To cancel your Premium membership, you need to contact us in writing. In your request, you must provide the following information for identity verification:

Your registered email address
Your security password (you can find it in the “Your Membership Settings” section)

You can submit your cancellation request through one of the following channels:

Email: support@eCift.com
Fax: 0212-233 35 10
Mail: Elit Teknoloji Hizmetleri İnternet A.Ş.

Yeşilce Mah. Dalgıç Sok. No: 3/5 Kat:1

PK: 34418, Kağıthane / İstanbul

⏰ Important: You must submit your cancellation request at least 14 days before your membership expires. A cancellation made within this period also stops all automatic renewals associated with your membership. You can track your renewal date in the “Your Membership Settings” menu.

💡 Does my membership end immediately after cancellation? No. After your cancellation request is confirmed, your Premium membership remains active until the end of your current payment period. During this time, you can continue to enjoy Premium features; only the automatic renewal for the next period will not take place.

About the Right of Withdrawal

Pursuant to Article 48 of the Consumer Protection Law No. 6502 and Article 15 of the Distance Contracts Regulation based on it, the right of withdrawal cannot be exercised for this service, since the eÇift service is a service performed instantly in an electronic environment and the service is started immediately with the user’s consent.