I can only see the login page and cannot access the following pages.
This problem is usually caused by your browser blocking cookies. eÇift uses small files called cookies to keep you logged in and to remember you. When cookies are blocked, you may only be able to use the site’s features in a limited way, or you may not be able to get past the login page at all.
Depending on the browser you use, you can follow the steps below to enable cookies:
Google Chrome
- Click the three-dot menu in the top right → “Settings”
- Go to “Privacy and security” → “Third-party cookies”
- Make sure cookies are not blocked and allow eÇift
Safari
- “Safari” menu → “Preferences” (or “Settings”)
- Go to the “Privacy” tab
- Make sure the “Block all cookies” option is not checked
Microsoft Edge
- Click the three-dot menu in the top right → “Settings”
- Go to “Cookies and site permissions”
- Under “Cookies and site data,” allow cookies
Mozilla Firefox
- Click the menu in the top right → “Settings”
- Go to the “Privacy & Security” tab
- Under “Enhanced Tracking Protection,” use the “Standard” option or check your cookie blocking settings
After updating the settings, restart your browser and try logging in to eÇift again. If the problem persists, you can contact our Customer Service.