How can I reach customer service?

You can reach our customer service team in the following ways:

  • Contact form: You can send us a message via the Contact Form.
  • Fax: You can use the fax number 0212 233 35 10.

For your security, we may ask you for your security password when you contact us via the contact form or by fax. You can find your security password in the “Your Membership Settings” section on the home page.

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